Terms and Conditions
(shipping-cancellation-Privacy and policy)


Terms and Conditions

Effective Date: [01/08/2025]

Welcome to Wanova Clean LLP. Please read these Terms and Conditions carefully before using our website: https://wanovaclean.odoo.com. By accessing or using our website and services, you agree to be bound by the following terms.

1. General Information

This website is operated by Wanova Clean LLP, a limited liability partnership registered in India. Throughout the site, the terms “we”, “us” and “our” refer to Wanova Clean LLP. We offer this website and its services conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

2. Use of the Website

By accessing this website, you confirm that you are at least the age of majority in your jurisdiction. You agree not to misuse our services or violate any applicable local, national, or international laws.

You agree not to:

  • Reproduce, duplicate, copy, sell, resell or exploit any portion of the service without express written permission.
  • Interfere with or disrupt the website or servers connected to the website.

3. Products and Services

All products displayed on the website are subject to availability. We reserve the right to limit the sale of our products to any person, geographic region or jurisdiction.

We reserve the right to:

  • Discontinue any product at any time.
  • Update product descriptions, pricing, offers or availability without prior notice.

4. Orders and Payment

All orders are subject to acceptance and availability. Pricing is listed in INR and includes applicable taxes unless specified otherwise.

We accept payment through [e.g., Razorpay, PayU, UPI, Net Banking, etc.].

Wanova Clean LLP reserves the right to cancel or refuse any order at our sole discretion, including orders that appear to be fraudulent or violate these Terms.

5. Shipping & Delivery

We aim to ship all orders promptly. Delivery times may vary based on your location and selected delivery method.

Customers are responsible for providing accurate shipping information. Wanova Clean LLP is not responsible for delays or non-delivery due to incorrect addresses.

6. Returns and Refunds

Please refer to our Refund & Return Policy for detailed information.

We reserve the right to refuse returns or refunds if the product is:

  • Used, damaged, or not in original packaging.
  • Not returned within the specified return window.

7. Intellectual Property

All content, including text, images, logos, and product names on this website, are the intellectual property of Wanova Clean LLP or licensed to us. Unauthorized use or reproduction is strictly prohibited.

8. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy.

9. Limitation of Liability

We do not guarantee that the use of our service will be uninterrupted, secure or error-free.

To the fullest extent permitted by law, Wanova Clean LLP shall not be liable for any direct, indirect, incidental, punitive or consequential damages arising from your use of any of the services or products procured from this site.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

11. Modifications

We reserve the right to update or change these Terms at any time. Your continued use of the site after any changes constitutes acceptance of those changes.

12. Contact Us

If you have any questions regarding these Terms and Conditions, you may contact us at:

📍 Wanova Clean LLP

Email: inquiry@wanovaclean.com

Phone: +91- 8448448691

Registered Office:  NO.60,GOTTAMARANAHALLI, SINGENAGRAHARA ROAD, BEHIND FRUIT MARKET, HUSKUR POST, ANEKAL TALUK, Bengaluru Urban, Karnataka, 560099


Shipping/membership policy 

Shipping: We deliver your order as fast as possible so you can get out there and enjoy your cleaning products. Expedited delivery isn't currently available.

ADDITIONAL INFORMATION
  • Orders are processed Monday–Friday, except for national holidays. Be aware that orders may experience longer processing and delivery times during holidays.
  • Orders can't be delivered to PO boxes.
  • Orders can't be delivered to addresses outside of the country or region where they were placed.
  • Wanovaclean.com By You orders arrive within six weeks — standard delivery times do not apply.
  • Refunds include the total value of any returned items. Please note that delivery fees are not refundable unless you receive an incorrect item.

HOW DO I GET FREE DELIVERY ON WANOVACLEAN.COM?

Standard delivery is free—no promo code necessary—for orders that meet a minimum order total before any delivery charges or taxes have been applied, and after any discounts have been applied. Please refer to our delivery options for additional information.

CANCELLATION CHARGES, RETURN and REFUND POLICY?

We have crafted our products to the highest standards and quality, but if you feel you want to try another product you may cancel your order anytime free of cost and receive the full refund in case you have not received the product yet.

We supply our product to reach to you with high standards packaging , so if products reached to you leaked or damaged, we've got you covered. We give you 24 working Hours to report with photos and videos how it was damaged for our feed back and get total refund inclusive all costs.

And remember, returns are always free for wanovaclean.com members.

So go ahead, shop with confidence.


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Privacy Policy – Wanova Clean LLP

Last Updated: [01/04/2025]

Wanova Clean LLP (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase on our website wanovaclean.odoo.com.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, address, email address, phone number.
  • Payment Information: Billing details, payment method details (processed securely through third-party payment gateways).
  • Order Information: Products purchased, order history, delivery address.
  • Technical Data: IP address, browser type, device information, cookies.

2. How We Use Your Information

Your information is used for:

  • Processing and delivering your orders.
  • Communicating order status, offers, and updates.
  • Improving our website, products, and customer service.
  • Complying with legal and regulatory requirements.

3. How We Protect Your Data

We use secure servers, encryption, and access controls to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

  • Trusted Service Providers for payment processing, shipping, and IT support.
  • Legal Authorities if required by law.

5. Cookies & Tracking

We use cookies to:

  • Enhance website functionality.
  • Remember your preferences.
  • Track website usage for analytics.

You can disable cookies in your browser settings, but this may affect website functionality.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

  • Email: inquiry@wanovaclean.com
  • Phone: +91- 8448448691
  • Address: NO.60,GOTTAMARANAHALLI, SINGENAGRAHARA ROAD, BEHIND FRUIT MARKET, HUSKUR POST, ANEKAL TALUK, Bengaluru Urban, Karnataka, 560099